However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. If an event has been confirmed cancelled and tickets were purchased online or over the phone, ticket purchases will automatically be refunded.Tickets purchased directly at the venue’s box office, must be seek refund, in-person, at the box office for a refund.Unfortunately, in all cases when requesting a refund for a cancelled or postponed event Altitude Tickets cannot refund an alternate credit card.If the card number has changed, so long as the new card is associated to the same bank/credit card company, Altitude Tickets will be able to process the refund.
So, had I not been paying attention, I'd think I was saving money, when in reality, they just charge more for buying them in person and "no-fees."
Altitude Tickets is the official ticketing agent of four premier Denver venues and four professional sports teams. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.As a matter of policy, BBB does not endorse any product, service or business.I purchased tickets to a concert through Altitude Tickets.
Are you people insane?!
It should be illegal to triple the price of a concert ticket.
Because that makes sense. Unacceptable way to run a business. I purchased my tickets in November. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I am appalled at the price we paid. Such a lie! I MADE SURE they would be physical tickets and not e tickets.
I have been to many many shows and have never experienced such issue. Secure Box Office is a secondary resale marketplace, not the primary ticket seller. Altitude Tickets, Denver, Colorado. This type of theft should be illegal!What a joke! 13K likes. After all, their website states "Altitude Tickets Is Committed To Providing Our Fans With The Very Best Experience." BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Such a lie! Called, after 45 minutes on hold, gave up, now stuck buying a ticket to nuggets game that we should have gotten Free.Outrageous prices for seats in the nose bleed section. More Info. Colorado's Homegrown Event Ticket Source. Can you refund a different card? Worst ticket buying experience I've ever had.Free ticket through HRCA... redeemed ticket.
I was unsure on the pricing but explained we would need to call back when my husband came home and use his credit card. There is no one on the phone system and the password change system is faulty.Why do these venues use this terrible service? Even thought the concert I want to attend is sold out, you can't go to their website to find out what face value was for the tickets. For Venue Box Office Purchasers: Tickets purchased directly at the venue’s box office, must be seek refund, in-person, at the box office for a refund. She pushed that I call her back to do this and quoted me the price.
I requested a refund, pursuant to the company's stated policy, five weeks ago. I would give negative stars if possible. I purchased my tickets in November. I purchased my tickets in November. The concert was cancelled.
I tried calling on an "off day", no new tickets selling this day, and I sat on the phone for 30 minutes before finally hanging up. This is addition to the over $15 in fees per ticket they charge for convenience. I have been to many many shows and have never had such an issue. They "sold" Ed Sheeran tickets and we had 3 of us clicking the link and got in the second they went on sale. Mr. Brian has been giving our 10-year-old guitar lessons for approximately 8 months. I will definitely be hesitant to ever attend an event at the Pepsi Center again. I have been to many many shows and have never had such an issue. "Great for kids too! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.As a matter of policy, BBB does not endorse any product, service or business.BBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I ordered and paid for the seats to Lady Gaga I was assured they were good seats, the seats were HORRIBLE! I purchased the physical tickets I wanted directly from Pepsi center and have been fighting these ****** charges ever since. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. It's really sad that the main way to support a musical artist, attend a sporting event, whichever, is to go through this shady, inept company.Worst Ever. Entering panic mode, I try calling their customer service. I guess I have to choose my 3 favorite people to sit next to. The bank/credit card company will transfer that refund to your current credit card.Please allow the posted time frame in email communication for refunds to process.
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